NEW YORK · PREARRANGED PRIVATE RIDES
NYC Taxi Phone Number: Call to Book a Taxi 24/7
Call or message reservations any hour to book a taxi or car in New York City. Here is what to say, what happens next and who to call for other taxi matters.
Call, message or request a quote
Reservations answer 24 hours a day, including early airport departures and late-night pickups in every borough. There are three ways to reach us, and they all reach the same team.
- Call(888) 201-0419
- WhatsApp(929) 351-4753
You can also use the form on this page. It prepares a WhatsApp message with your trip, and you press Send to reach reservations.
What to say when you call
Reservations need six things to quote a ride, and having them ready saves a minute:
- Pickup address, including the building or the entrance if it is not obvious.
- Destination, as a full address or a named venue.
- Date and New York local time.
- Number of passengers.
- Number of bags, including strollers and oversized items.
- Flight number, for any airport trip.
If you are travelling to or from an airport, say which airport and terminal if you know them. If it is a first ride, mention the 10% first-ride offer.
What happens after you call
Reservations reply with the vehicle, the full price and what it includes, such as tolls and waiting. Review the quote, and confirm it. Your taxi is reserved only after reservations explicitly confirm the vehicle and the price; sending a message or filling in a form is not a booking on its own. On the day, the chauffeur is assigned to your trip and you are given the arrangements for the meeting point.
There is no single number for street-hail cabs
Many people searching for a taxi number in New York expect a central dispatcher. There is not one. Metered street-hail taxis, including the green boro taxis, are hailed on the street, in designated taxi lines at airports or through e-hail apps, and they do not take phone bookings through a single line. If you want a car that is assigned to you in advance at a price you have seen, that is what a prearranged service does, and it is how we work. Our guide to how to get a taxi in NYC explains every option.
Who to call for other taxi matters
| You need | Who to contact |
|---|---|
| To book a prearranged ride | Reservations, on the numbers above |
| A lost item in a licensed taxi | 311, for the Taxi and Limousine Commission |
| A complaint about a licensed taxi | 311, for the Taxi and Limousine Commission |
| A wheelchair accessible taxi | The TLC accessible dispatch service; see our accessibility page for the link |
| A fare estimate for a metered ride | Our fare calculator |
Call for rides in every borough
We book taxis and cars for all five boroughs, with local pages for Manhattan, Brooklyn, Queens, the Bronx and Staten Island. For airport trips, see airport taxi to JFK, LaGuardia and Newark. For a group, see taxi van service. For a stretch limousine or an event, see limo service.
Prices and quotes
Ask for the quote to show the base fare, tolls, airport fees, waiting time and gratuity as separate lines. The pricing page explains how a quote is built and how it compares with a metered fare.
Your questions, answered
What is the phone number to book a taxi in NYC?
Call (888) 201-0419, or message on WhatsApp at (929) 351-4753. Lines are open 24 hours a day. Have the pickup address, destination, date, time, number of passengers and bags ready.
Is there one number for all New York taxis?
No. Metered street-hail cabs have no central dispatch number: you hail them on the street or use an e-hail app. We are a prearranged taxi and car service, so you call us to book a specific ride at an agreed price.
Can I book a taxi for right now?
You can ask, and reservations will tell you honestly whether a car is available for the time you need. Prearranged service works best with notice, and an immediate pickup is not guaranteed, so call or message as early as you can.
Should I call or use WhatsApp?
Either works. WhatsApp is handy for a flight number or an address you can paste, and the quote form prepares a message for you. A call is quicker if the plan is urgent or complicated.
Who do I call about a lost item or a complaint about a metered taxi?
Call 311 for the Taxi and Limousine Commission, which handles lost property and complaints about licensed taxis. For a ride you booked with us, call or message reservations and give the date, pickup and destination.
Get your ride quote
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